获取知识库详情
GET
/open-apis/helpdesk/v1/faqs/{id}
自建应用
错误码
| HTTP状态码 | 错误码 | 描述 | 排查建议 |
|---|---|---|---|
| 404 | 154004 | Resource not found | 资源不存在，请检查ID值 |
| 500 | 155000 | Internal error | 内部错误，请联系我们 |
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request GET 'https://open.feishu.cn/open-apis/helpdesk/v1/faqs/6856395634652479491' \
--header 'Authorization: Bearer {{tenant_access_token}}' \
--header 'Authorization;' \
--header 'X-Lark-Helpdesk-Authorization: Njk5NTM4NTU2NDMxNjg3NjgwMTpodC03NTQwZmNkYy1lZjkyLTM0NjUtYWY5Zi04OGJkY2E1Y2U3MDE='响应示例响应示例
{
"code": 0,
"msg": "success",
"data": {
"faq": {
"faq_id": "6936004780707807231",
"id": "6936004780707807231",
"helpdesk_id": "6936004780707807251",
"question": "问题",
"answer": "答案",
"answer_richtext": [
{
"content": "我的答案",
"type": "text"
}
],
"create_time": 1596379008,
"update_time": 1596379008,
"categories": [
{
"category_id": "6948728206392295444",
"id": "6948728206392295444",
"name": "创建团队和邀请成员",
"parent_id": "0",
"helpdesk_id": "6939771743531696147",
"language": "zh_cn"
}
],
"tags": [
"相似问题1"
],
"expire_time": 1596379008,
"update_user": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"department": "用户部门名称(有权限才展示)",
"city": "城市",
"country": "国家"
},
"create_user": {
"id": "ou_37019b7c830210acd88fdce886e25c71",
"avatar_url": "https://xxxx",
"name": "abc",
"department": "用户部门名称(有权限才展示)",
"city": "城市",
"country": "国家"
}
}
}
}请求参数
Path 参数
id
必需
示例值:
6856395634652479491
Header 参数
Authorization
必需
值格式："Bearer access_token"
示例值:
Bearer {{tenant_access_token}}
Content-Type
必需
示例值:
application/json; charset=utf-8
X-Lark-Helpdesk-Authorization
必需
示例值:
Njk5NTM4NTU2NDMxNjg3NjgwMTpodC03NTQwZmNkYy1lZjkyLTM0NjUtYWY5Zi04OGJkY2E1Y2U3MDE=
返回响应
扫码加入交流群修改于 2023-02-02 07:09:23