Chatbot Session End Notification in Workflow

In the Workflow, after sending a message through the WABA Template node, if the customer replies and triggers a Chatbot session bound to that template, when the conversation with the Chatbot ends, the system will proactively send a conversation end notification to the integration party. If the session involves a transfer to a human agent, wait for the transfer to complete and the session to fully end before notifying.

Note: Only notify Chatbot sessions initiated within the workflow, and this only supports outbound scenarios.

If the URL response is abnormal, we will retry every minute, with a maximum of 5 retry failures before ceasing notifications. Please respond within 10 seconds of receiving the data, while asynchronously processing data storage and subsequent logic.

Request

Header Params

X-AIRudder-Sign

string

required

Body Params application/json

workflow_id

string

required

The task ID of the workflow that previously executed sending the WABA message.

workflow_name

string

required

The task name of the workflow that previously executed sending the WABA message.

nodetask_id

string

required

The corresponding node within the workflow task that previously executed sending the WABA message.

nodetask_name

string

required

The corresponding node within the workflow task that previously executed sending the WABA message.

waba_task_id

string

required

The WABA task ID of the workflow that previously executed sending the WABA message.

wfdetail_uuid

string

required

The unique identifier of the list within the workflow, can be ignored.

timestamp

integer

required

The timestamp of the current request sent.

channel

string

required

The channel type that previously executed sending the WABA message, such as.

channel_id

string

required

The channel ID that previously executed sending the WABA message.

callee

string

required

The customer's phone number receiving the previous WABA message.

call_id

string

required

The unique identifier of the conversation between the customer and the Chatbot.

robot_id

string

required

The robot ID of the Chatbot for this service.

status

string

required

The conversation status, with a value of closed.

session_start_time

string

required

The conversation start time, in UTC time.

session_end_time

string

required

The conversation end time, in UTC time.

session_end_reason

enum<string>

required

The reason for the conversation ending.

Allowed values:

robotagenterrorexpireuser

intention

string

required

The conversation result.

talk_round

integer

required

The conversation round, referring only to the conversation rounds between the robot and the user.

ner_slots

object

required

The conversation result: entity slot. Different slots exist based on the Chatbot.

test_echo

string

required

Examples of NER slots.

event_label

object

required

The conversation result: event label (a supplement to the intention). Based on the Chatbot..

EventLabel

string

required

Examples of event labels.

variables

object

required

The variables uploaded when creating the workflow.

date

string

required

Examples of variables.

name

string

required

Examples of variables.

project

string

required

Examples of variables.

messages

array [object {6}]

required

The message content.

msg_id

string

required

Message ID.

sender_type

enum<string>

required

Sender

Allowed values:

systemuserrobotagentchatbot

timestamp

integer

required

Timestamp when message is sent.

status

enum<string>

required

Message status.

Allowed values:

sentdeliveryread

content

object

required

Message contents.

object

optional

The content of the reply message, except for the lack of the reply element, is identical to the message sub-elements..

Example

{
    "workflow_id": "4cb9db206ac04xxxxxxxxa315e4e613d2",
    "workflow_name": "0970_0415_1",
    "nodetask_id": "8fb437c7cxxxxxxxx43b35b09b5a3",
    "nodetask_name": "WABA Template1_232fe6",
    "waba_task_id": "602ff2fc65exxxxxxxxb89b4ee9736e",
    "wfdetail_uuid": "4a786086d05xxxxxxxx9dfb8abb1de7",
    "timestamp": 1744699269,
    "channel": "WhatsApp",
    "channel_id": "6289xxxxxxxx9070",
    "callee": "+6289xxxxxxxx89092",
    "call_id": "a3f5c12ac59xxxxxxxxad71fe6a8ea3e",
    "robot_id": "4755",
    "status": "closed",
    "session_start_time": "2025-04-15T06:41:00Z",
    "session_end_time": "2025-04-15T06:41:09Z",
    "session_end_reason": "robot",
    "intention": "E",
    "talk_round": 3,
    "ner_slots": {
        "test_echo": "okhhhhh"
    },
    "event_label": {
        "EventLabel": "1"
    },
    "variables": {
        "date": "2025-05-01",
        "name": "xinxin.tao",
        "project": "voicebot"
    },
    "messages": [
        {
            "msg_id": "172016xxxxxxxx45344",
            "sender_type": "system",
            "timestamp": 1720160207,
            "status": "delivery",
            "content": {
                "type": "system",
                "system": {
                    "type": "conversation.start",
                    "from_seat_id": "",
                    "to_seat_id": ""
                }
            }
        },
        {
            "msg_id": "05b1de1203xxxxxxxx64432e9a",
            "sender_type": "chatbot",
            "timestamp": 1720159500,
            "status": "read",
            "content": {
                "type": "template",
                "template": {
                    "type": "WhatsApp",
                    "content": {
                        "header": {
                            "type": "image",
                            "media": {
                                "origin_url": "https://xxxxxxxx/wpimages/2020/02/france-in-pictuxxxxxxxxtograph-eiffel-tower.jpg"
                            }
                        },
                        "body": "Hi, tom, we will hold a party from 2024-03-07, welcome to join us",
                        "footer": "welcome",
                        "button": [
                            {
                                "type": "QUICK_REPLY",
                                "text": "no"
                            },
                            {
                                "type": "OPT_OUT",
                                "text": "yes"
                            }
                        ]
                    },
                    "info": {
                        "id": 35,
                        "name": "opt_out_02_27_english",
                        "language": "en"
                    }
                }
            }
        },
        {
            "msg_id": "37c9704d4xxxxxxxx64982",
            "sender_type": "user",
            "timestamp": 1720159548,
            "status": "read",
            "content": {
                "type": "button",
                "text": "no"
            },
            "reply": {
                "msg_id": "05b1de12037xxxxxxxx64432e9a",
                "sender_type": "chatbot",
                "timestamp": 1720159500,
                "content": {
                    "type": "template",
                    "template": {
                        "type": "WhatsApp",
                        "content": {
                            "header": {
                                "type": "image",
                                "media": {
                                    "origin_url": "https://xxxxxxxx/wpimages/2020/02/france-in-pictures-beautiful-places-to-photograph-eiffel-tower.jpg"
                                }
                            },
                            "body": "Hi, tom, we will hold a party from 2024-03-07, welcome to join us",
                            "footer": "welcome",
                            "button": [
                                {
                                    "type": "QUICK_REPLY",
                                    "text": "no"
                                },
                                {
                                    "type": "OPT_OUT",
                                    "text": "yes"
                                }
                            ]
                        },
                        "info": {
                            "id": 35,
                            "name": "opt_out_02_27_english",
                            "language": "en"
                        }
                    }
                }
            }
        },
        {
            "msg_id": "9fd6d0673089xxxxxxxx4e9fb476a1e-0",
            "sender_type": "robot",
            "timestamp": 1720159548,
            "status": "read",
            "content": {
                "type": "text",
                "text": "xxxxxxxx"
            }
        },
        {
            "msg_id": "9fd6d0673089xxxxxxxxfb476a1e-1",
            "sender_type": "robot",
            "timestamp": 1720159549,
            "status": "read",
            "content": {
                "type": "image",
                "media": {
                    "origin_url": "https://xxxxxxxxxxxxxxxx"
                }
            }
        },
        {
            "msg_id": "9fd6d06730xxxxxxxxb476a1e-2",
            "sender_type": "robot",
            "timestamp": 1720159549,
            "status": "read",
            "content": {
                "type": "file",
                "media": {
                    "origin_url": "https://xxxxxxxx",
                    "name": "welcome_to_Earth.pdf"
                }
            }
        },
        {
            "msg_id": "e39f5aabaxxxxxxxx17383206-1",
            "sender_type": "robot",
            "timestamp": 1720160208,
            "status": "read",
            "content": {
                "type": "interactive",
                "interactive": {
                    "type": "button",
                    "body": {
                        "text": "请选择您的性别（button）👉👉👉"
                    },
                    "footer": {
                        "text": ""
                    },
                    "action": {
                        "buttons": [
                            {
                                "type": "reply",
                                "reply": {
                                    "id": "9ceb8dbe777xxxxxxxx5b44-2-1-button-0-",
                                    "title": "男"
                                }
                            },
                            {
                                "type": "reply",
                                "reply": {
                                    "id": "9ceb8dbe7773eaxxxxxxxx44-2-1-button-1-",
                                    "title": "女"
                                }
                            },
                            {
                                "type": "reply",
                                "reply": {
                                    "id": "9ceb8dbe77xxxxxxxx-2-1-button-2-",
                                    "title": "其他"
                                }
                            }
                        ]
                    }
                }
            }
        },
        {
            "msg_id": "f349a1da0c16xxxxxxxxd192a650",
            "sender_type": "user",
            "timestamp": 1720160216,
            "status": "read",
            "content": {
                "type": "interactive",
                "text": "男"
            },
            "reply": {
                "msg_id": "e39f5aaba04e4xxxxxxxx17383206-1",
                "sender_type": "robot",
                "timestamp": 1720160208,
                "content": {
                    "type": "interactive",
                    "interactive": {
                        "type": "button",
                        "body": {
                            "text": "请选择您的性别（button）👉👉👉"
                        },
                        "footer": {
                            "text": ""
                        },
                        "action": {
                            "buttons": [
                                {
                                    "type": "reply",
                                    "reply": {
                                        "id": "9ceb8dbe7773exxxxxxxx4-2-1-button-0-",
                                        "title": "男"
                                    }
                                },
                                {
                                    "type": "reply",
                                    "reply": {
                                        "id": "9ceb8dbe7773exxxxxxxx44-2-1-button-1-",
                                        "title": "女"
                                    }
                                },
                                {
                                    "type": "reply",
                                    "reply": {
                                        "id": "9ceb8dbe7773exxxxxxxx44-2-1-button-2-",
                                        "title": "其他"
                                    }
                                }
                            ]
                        }
                    }
                }
            }
        },
        {
            "msg_id": "ecc6f3501c1cxxxxxxxxcf0f603-1",
            "sender_type": "robot",
            "timestamp": 1720159575,
            "status": "read",
            "content": {
                "type": "interactive",
                "interactive": {
                    "type": "list",
                    "body": {
                        "text": "xxxxxxxx"
                    },
                    "footer": {
                        "text": ""
                    },
                    "action": {
                        "button": "xxxxxxxx",
                        "sections": [
                            {
                                "title": "xxxxxxxx",
                                "rows": [
                                    {
                                        "id": "8893ba3fdfb69xxxxxxxx915c6eb-3-1-list-0-0-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    },
                                    {
                                        "id": "8893ba3fdfbxxxxxxxx7915c6eb-3-1-list-0-1-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    }
                                ]
                            },
                            {
                                "title": "xxxxxxxx",
                                "rows": [
                                    {
                                        "id": "8893ba3fdfb699xxxxxxxxeb-3-1-list-1-0-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    },
                                    {
                                        "id": "8893ba3fdfb6xxxxxxxx915c6eb-3-1-list-1-1-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    }
                                ]
                            }
                        ]
                    }
                }
            }
        },
        {
            "msg_id": "a3a032b058xxxxxxxx72fc3be5",
            "sender_type": "user",
            "timestamp": 1720159582,
            "status": "read",
            "content": {
                "type": "interactive",
                "text": "xxxxxxxx"
            },
            "reply": {
                "msg_id": "ecc6f3501c1c4xxxxxxxx4bccf0f603-1",
                "sender_type": "robot",
                "timestamp": 1720159575,
                "content": {
                    "type": "interactive",
                    "interactive": {
                        "type": "list",
                        "body": {
                            "text": "xxxxxxxx"
                        },
                        "footer": {
                            "text": ""
                        },
                        "action": {
                            "button": "xxxxxxxx",
                            "sections": [
                                {
                                    "title": "xxxxxxxx",
                                    "rows": [
                                        {
                                            "id": "8893ba3fdxxxxxxxx15c6eb-3-1-list-0-0-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        },
                                        {
                                            "id": "8893ba3fdfbxxxxxxxx587b07915c6eb-3-1-list-0-1-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        }
                                    ]
                                },
                                {
                                    "title": "xxxxxxxx",
                                    "rows": [
                                        {
                                            "id": "8893ba3fdfbxxxxxxxxb07915c6eb-3-1-list-1-0-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        },
                                        {
                                            "id": "8893ba3fdfb699xxxxxxxx915c6eb-3-1-list-1-1-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        }
                                    ]
                                }
                            ]
                        }
                    }
                }
            }
        },
        {
            "msg_id": "82dfe7a9be1xxxxxxxx0842e304661",
            "sender_type": "user",
            "timestamp": 1720159634,
            "status": "read",
            "content": {
                "type": "location",
                "location": {
                    "latitude": 31.178762435913,
                    "longitude": 121.40837097168,
                    "address": "xxxxxxxx",
                    "name": "xxxxxxxx"
                }
            }
        },
        {
            "msg_id": "27026cacf7xxxxxxxx4234857f96",
            "sender_type": "user",
            "timestamp": 1720159658,
            "status": "read",
            "content": {
                "type": "contacts",
                "contacts": [
                    {
                        "name": "xxxxxxxx",
                        "phone_number": "+86xxxxxxxx7425"
                    }
                ]
            }
        },
        {
            "msg_id": "172016xxxxxxxx1966260",
            "sender_type": "system",
            "timestamp": 1720160321,
            "status": "delivery",
            "content": {
                "type": "system",
                "system": {
                    "type": "conversation.take_over",
                    "from_seat_id": "",
                    "to_seat_id": "xxxxxxxx"
                }
            }
        },
        {
            "msg_id": "30754f2269a4xxxxxxxx88971f86eb",
            "sender_type": "agent",
            "timestamp": 1720160324,
            "status": "read",
            "content": {
                "type": "text",
                "text": "hi"
            }
        },
        {
            "msg_id": "68a99767a6xxxxxxxx77f7f074a5a",
            "sender_type": "user",
            "timestamp": 1720160338,
            "status": "read",
            "content": {
                "type": "text",
                "text": "bye"
            }
        },
        {
            "msg_id": "172016xxxxxxxx8081689",
            "sender_type": "system",
            "timestamp": 1720160343,
            "status": "delivery",
            "content": {
                "type": "system",
                "system": {
                    "type": "conversation.close",
                    "from_seat_id": "",
                    "to_seat_id": "xxxxxxxx"
                }
            }
        }
    ]
}

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://api.airudder.comThe integrating party should provide this URL for configuration by our side.' \
--header 'X-AIRudder-Sign;' \
--header 'Content-Type: application/json' \
--data-raw '{
    "workflow_id": "4cb9db206ac04xxxxxxxxa315e4e613d2",
    "workflow_name": "0970_0415_1",
    "nodetask_id": "8fb437c7cxxxxxxxx43b35b09b5a3",
    "nodetask_name": "WABA Template1_232fe6",
    "waba_task_id": "602ff2fc65exxxxxxxxb89b4ee9736e",
    "wfdetail_uuid": "4a786086d05xxxxxxxx9dfb8abb1de7",
    "timestamp": 1744699269,
    "channel": "WhatsApp",
    "channel_id": "6289xxxxxxxx9070",
    "callee": "+6289xxxxxxxx89092",
    "call_id": "a3f5c12ac59xxxxxxxxad71fe6a8ea3e",
    "robot_id": "4755",
    "status": "closed",
    "session_start_time": "2025-04-15T06:41:00Z",
    "session_end_time": "2025-04-15T06:41:09Z",
    "session_end_reason": "robot",
    "intention": "E",
    "talk_round": 3,
    "ner_slots": {
        "test_echo": "okhhhhh"
    },
    "event_label": {
        "EventLabel": "1"
    },
    "variables": {
        "date": "2025-05-01",
        "name": "xinxin.tao",
        "project": "voicebot"
    },
    "messages": [
        {
            "msg_id": "172016xxxxxxxx45344",
            "sender_type": "system",
            "timestamp": 1720160207,
            "status": "delivery",
            "content": {
                "type": "system",
                "system": {
                    "type": "conversation.start",
                    "from_seat_id": "",
                    "to_seat_id": ""
                }
            }
        },
        {
            "msg_id": "05b1de1203xxxxxxxx64432e9a",
            "sender_type": "chatbot",
            "timestamp": 1720159500,
            "status": "read",
            "content": {
                "type": "template",
                "template": {
                    "type": "WhatsApp",
                    "content": {
                        "header": {
                            "type": "image",
                            "media": {
                                "origin_url": "https://xxxxxxxx/wpimages/2020/02/france-in-pictuxxxxxxxxtograph-eiffel-tower.jpg"
                            }
                        },
                        "body": "Hi, tom, we will hold a party from 2024-03-07, welcome to join us",
                        "footer": "welcome",
                        "button": [
                            {
                                "type": "QUICK_REPLY",
                                "text": "no"
                            },
                            {
                                "type": "OPT_OUT",
                                "text": "yes"
                            }
                        ]
                    },
                    "info": {
                        "id": 35,
                        "name": "opt_out_02_27_english",
                        "language": "en"
                    }
                }
            }
        },
        {
            "msg_id": "37c9704d4xxxxxxxx64982",
            "sender_type": "user",
            "timestamp": 1720159548,
            "status": "read",
            "content": {
                "type": "button",
                "text": "no"
            },
            "reply": {
                "msg_id": "05b1de12037xxxxxxxx64432e9a",
                "sender_type": "chatbot",
                "timestamp": 1720159500,
                "content": {
                    "type": "template",
                    "template": {
                        "type": "WhatsApp",
                        "content": {
                            "header": {
                                "type": "image",
                                "media": {
                                    "origin_url": "https://xxxxxxxx/wpimages/2020/02/france-in-pictures-beautiful-places-to-photograph-eiffel-tower.jpg"
                                }
                            },
                            "body": "Hi, tom, we will hold a party from 2024-03-07, welcome to join us",
                            "footer": "welcome",
                            "button": [
                                {
                                    "type": "QUICK_REPLY",
                                    "text": "no"
                                },
                                {
                                    "type": "OPT_OUT",
                                    "text": "yes"
                                }
                            ]
                        },
                        "info": {
                            "id": 35,
                            "name": "opt_out_02_27_english",
                            "language": "en"
                        }
                    }
                }
            }
        },
        {
            "msg_id": "9fd6d0673089xxxxxxxx4e9fb476a1e-0",
            "sender_type": "robot",
            "timestamp": 1720159548,
            "status": "read",
            "content": {
                "type": "text",
                "text": "xxxxxxxx"
            }
        },
        {
            "msg_id": "9fd6d0673089xxxxxxxxfb476a1e-1",
            "sender_type": "robot",
            "timestamp": 1720159549,
            "status": "read",
            "content": {
                "type": "image",
                "media": {
                    "origin_url": "https://xxxxxxxxxxxxxxxx"
                }
            }
        },
        {
            "msg_id": "9fd6d06730xxxxxxxxb476a1e-2",
            "sender_type": "robot",
            "timestamp": 1720159549,
            "status": "read",
            "content": {
                "type": "file",
                "media": {
                    "origin_url": "https://xxxxxxxx",
                    "name": "welcome_to_Earth.pdf"
                }
            }
        },
        {
            "msg_id": "e39f5aabaxxxxxxxx17383206-1",
            "sender_type": "robot",
            "timestamp": 1720160208,
            "status": "read",
            "content": {
                "type": "interactive",
                "interactive": {
                    "type": "button",
                    "body": {
                        "text": "请选择您的性别（button）👉👉👉"
                    },
                    "footer": {
                        "text": ""
                    },
                    "action": {
                        "buttons": [
                            {
                                "type": "reply",
                                "reply": {
                                    "id": "9ceb8dbe777xxxxxxxx5b44-2-1-button-0-",
                                    "title": "男"
                                }
                            },
                            {
                                "type": "reply",
                                "reply": {
                                    "id": "9ceb8dbe7773eaxxxxxxxx44-2-1-button-1-",
                                    "title": "女"
                                }
                            },
                            {
                                "type": "reply",
                                "reply": {
                                    "id": "9ceb8dbe77xxxxxxxx-2-1-button-2-",
                                    "title": "其他"
                                }
                            }
                        ]
                    }
                }
            }
        },
        {
            "msg_id": "f349a1da0c16xxxxxxxxd192a650",
            "sender_type": "user",
            "timestamp": 1720160216,
            "status": "read",
            "content": {
                "type": "interactive",
                "text": "男"
            },
            "reply": {
                "msg_id": "e39f5aaba04e4xxxxxxxx17383206-1",
                "sender_type": "robot",
                "timestamp": 1720160208,
                "content": {
                    "type": "interactive",
                    "interactive": {
                        "type": "button",
                        "body": {
                            "text": "请选择您的性别（button）👉👉👉"
                        },
                        "footer": {
                            "text": ""
                        },
                        "action": {
                            "buttons": [
                                {
                                    "type": "reply",
                                    "reply": {
                                        "id": "9ceb8dbe7773exxxxxxxx4-2-1-button-0-",
                                        "title": "男"
                                    }
                                },
                                {
                                    "type": "reply",
                                    "reply": {
                                        "id": "9ceb8dbe7773exxxxxxxx44-2-1-button-1-",
                                        "title": "女"
                                    }
                                },
                                {
                                    "type": "reply",
                                    "reply": {
                                        "id": "9ceb8dbe7773exxxxxxxx44-2-1-button-2-",
                                        "title": "其他"
                                    }
                                }
                            ]
                        }
                    }
                }
            }
        },
        {
            "msg_id": "ecc6f3501c1cxxxxxxxxcf0f603-1",
            "sender_type": "robot",
            "timestamp": 1720159575,
            "status": "read",
            "content": {
                "type": "interactive",
                "interactive": {
                    "type": "list",
                    "body": {
                        "text": "xxxxxxxx"
                    },
                    "footer": {
                        "text": ""
                    },
                    "action": {
                        "button": "xxxxxxxx",
                        "sections": [
                            {
                                "title": "xxxxxxxx",
                                "rows": [
                                    {
                                        "id": "8893ba3fdfb69xxxxxxxx915c6eb-3-1-list-0-0-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    },
                                    {
                                        "id": "8893ba3fdfbxxxxxxxx7915c6eb-3-1-list-0-1-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    }
                                ]
                            },
                            {
                                "title": "xxxxxxxx",
                                "rows": [
                                    {
                                        "id": "8893ba3fdfb699xxxxxxxxeb-3-1-list-1-0-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    },
                                    {
                                        "id": "8893ba3fdfb6xxxxxxxx915c6eb-3-1-list-1-1-",
                                        "title": "xxxxxxxx",
                                        "description": ""
                                    }
                                ]
                            }
                        ]
                    }
                }
            }
        },
        {
            "msg_id": "a3a032b058xxxxxxxx72fc3be5",
            "sender_type": "user",
            "timestamp": 1720159582,
            "status": "read",
            "content": {
                "type": "interactive",
                "text": "xxxxxxxx"
            },
            "reply": {
                "msg_id": "ecc6f3501c1c4xxxxxxxx4bccf0f603-1",
                "sender_type": "robot",
                "timestamp": 1720159575,
                "content": {
                    "type": "interactive",
                    "interactive": {
                        "type": "list",
                        "body": {
                            "text": "xxxxxxxx"
                        },
                        "footer": {
                            "text": ""
                        },
                        "action": {
                            "button": "xxxxxxxx",
                            "sections": [
                                {
                                    "title": "xxxxxxxx",
                                    "rows": [
                                        {
                                            "id": "8893ba3fdxxxxxxxx15c6eb-3-1-list-0-0-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        },
                                        {
                                            "id": "8893ba3fdfbxxxxxxxx587b07915c6eb-3-1-list-0-1-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        }
                                    ]
                                },
                                {
                                    "title": "xxxxxxxx",
                                    "rows": [
                                        {
                                            "id": "8893ba3fdfbxxxxxxxxb07915c6eb-3-1-list-1-0-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        },
                                        {
                                            "id": "8893ba3fdfb699xxxxxxxx915c6eb-3-1-list-1-1-",
                                            "title": "xxxxxxxx",
                                            "description": ""
                                        }
                                    ]
                                }
                            ]
                        }
                    }
                }
            }
        },
        {
            "msg_id": "82dfe7a9be1xxxxxxxx0842e304661",
            "sender_type": "user",
            "timestamp": 1720159634,
            "status": "read",
            "content": {
                "type": "location",
                "location": {
                    "latitude": 31.178762435913,
                    "longitude": 121.40837097168,
                    "address": "xxxxxxxx",
                    "name": "xxxxxxxx"
                }
            }
        },
        {
            "msg_id": "27026cacf7xxxxxxxx4234857f96",
            "sender_type": "user",
            "timestamp": 1720159658,
            "status": "read",
            "content": {
                "type": "contacts",
                "contacts": [
                    {
                        "name": "xxxxxxxx",
                        "phone_number": "+86xxxxxxxx7425"
                    }
                ]
            }
        },
        {
            "msg_id": "172016xxxxxxxx1966260",
            "sender_type": "system",
            "timestamp": 1720160321,
            "status": "delivery",
            "content": {
                "type": "system",
                "system": {
                    "type": "conversation.take_over",
                    "from_seat_id": "",
                    "to_seat_id": "xxxxxxxx"
                }
            }
        },
        {
            "msg_id": "30754f2269a4xxxxxxxx88971f86eb",
            "sender_type": "agent",
            "timestamp": 1720160324,
            "status": "read",
            "content": {
                "type": "text",
                "text": "hi"
            }
        },
        {
            "msg_id": "68a99767a6xxxxxxxx77f7f074a5a",
            "sender_type": "user",
            "timestamp": 1720160338,
            "status": "read",
            "content": {
                "type": "text",
                "text": "bye"
            }
        },
        {
            "msg_id": "172016xxxxxxxx8081689",
            "sender_type": "system",
            "timestamp": 1720160343,
            "status": "delivery",
            "content": {
                "type": "system",
                "system": {
                    "type": "conversation.close",
                    "from_seat_id": "",
                    "to_seat_id": "xxxxxxxx"
                }
            }
        }
    ]
}'

Chatbot Session End Notification in Workflow

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