供电项目
  1. 智能客服机器人
供电项目
  • 每月采集率
    • 保存采集率信息
      POST
    • 查询每月采集率列表
      GET
    • 导出每月采集率列表
      POST
    • 获取每月采集率详细信息
      GET
    • 新增每月采集率
      POST
    • 修改每月采集率
      PUT
    • 删除每月采集率
      DELETE
    • 获取采集率最大最小月份,平均采集率
      GET
    • 获取采集率趋势
      GET
    • 获取采集率汇总
      GET
  • 线损不合格台区
    • 查询线损不合格台区列表
      GET
    • 导出线损不合格台区列表
      POST
    • 获取线损不合格台区详细信息
      GET
    • 新增线损不合格台区
      POST
    • 修改线损不合格台区
      PUT
    • 删除线损不合格台区
      DELETE
  • 知识图谱分类
    • 查询知识图谱分类列表
      GET
    • 导出知识图谱分类列表
      POST
    • 获取知识图谱分类详细信息
      GET
    • 新增知识图谱分类
      POST
    • 修改知识图谱分类
      PUT
    • 删除知识图谱分类
      DELETE
    • 获取树结构
      GET
  • 知识图谱
    • 回收站
      • 回收站列表
      • 删除后还原知识图谱
    • 审核管理
      • 审核管理列表
      • 更新状态
    • 高亮搜索
    • 查询知识图谱列表
    • 导出知识图谱列表
    • 获取知识图谱详细信息
    • 新增知识图谱
    • 修改知识图谱
    • 删除知识图谱
    • 获取标签列表
    • 浏览知识图谱(增加浏览量并返回详情)
    • 获取每个标签下的数量
    • 获取每个类别下的数量
    • 点赞
    • 收藏
    • 下载文件并增加下载量
    • 最近浏览
    • 我的收藏
  • AI语音通话
    • 通过接口获取语音电话记录
    • 查询智能服务热线列表
    • 处理热线记录
    • 获取未处理且找到关联用户的最新的一条
    • Ai电话问题咨询分析
    • Ai电话来电时间分布
  • 用电信息
    • 新增用电数据
  • 工单信息
    • 导出临时工单信息列表
    • 临时工单导入
    • 向农服系统推送工单
  • 用电用户
    • 用户信息导入
  • 大屏
    • 首页
      • 获取采集率汇总
      • 获取采集率趋势
      • 获取采集率最大最小月份,平均采集率
      • 特殊关注用户列表
      • 获取用电分析(大屏-首页-特殊关注用户-用电分析弹窗)
      • 获取用户用电量
      • 获取本年工单处理量
    • 党建
      • 获取党建大屏党员服务月报
      • 获取党建大屏党员服务次数
      • 获取党建大屏党员性别数量
      • 获取党建大屏党员年龄范围数量
      • 获取党建知识统计
    • 知识图谱
      • 数据概览
      • 获取最受欢迎、下载热门
      • 获取本月下载占比、各项知识数量占比
      • 获取节点信息
    • AI语音中心
      • 获取咨询累计
      • 获取年度问题分类占比
      • 月度问题分类统计
      • 近三年用户咨询排行榜
      • 月度台区经理问题咨询统计
    • 工单监管
      • 获取本年工单总数
      • 获取近三年工单量分析
      • AI电话问题咨询分析
      • AI电话用户咨询排行榜
      • 工单分类分析(本年)-饼状图
      • 工单分类分析(本年)-柱状图
      • AI电话问题咨询按台区经理统计(本年)
      • 月度问题分类统计
    • 消息提醒
    • 获取消息记录列表
  • 知识图谱-助力客户服务配置
    • 查询知识图谱-助力客户服务配置列表
    • 导出知识图谱-助力客户服务配置列表
    • 获取知识图谱-助力客户服务配置详细信息
    • 新增知识图谱-助力客户服务配置
    • 修改知识图谱-助力客户服务配置
    • 删除知识图谱-助力客户服务配置
  • 智能客服机器人
    • 获取机器人语音记录+电话号码接口
      GET
    • 向机器人下发台区经理手机电话号码
      GET
    • 向机器人下发问答流程
      GET
    • 调用获取机器人语音记录
      GET
    • 获取转人工电话号码
      GET
    • 上传语音记录和电话号码
      POST
    • 停电信息查询
      GET
    • 电费电价查询
      GET
    • 中和客服机器人上传通话记录数据
      POST
  • 绩效考核
    • 接收农服绩效数据
  • 问答流程Controller
    • 查询问答流程列表
    • 导出问答流程列表
    • 获取问答流程详细信息
    • 新增问答流程
    • 修改问答流程
    • 删除问答流程
    • 获取树结构
  • 热线机器人信息管理Controller
    • 审批
    • 查询热线机器人信息管理列表
    • 导出热线机器人信息管理列表
    • 获取热线机器人信息管理详细信息
    • 新增热线机器人信息管理
    • 修改热线机器人信息管理
    • 删除热线机器人信息管理
  • 热线电话管理Controller
    • 查询热线电话管理列表
    • 导出热线电话管理列表
    • 获取热线电话管理详细信息
    • 新增热线电话管理
    • 修改热线电话管理
    • 删除热线电话管理
  • 能源大数据中心
    • 全州能耗双控分析-实际能耗总量/实际能耗强度
    • 全州能耗双控分析-能耗总量年度趋势/全州能耗双控分析-能耗强度年度趋势
    • 全州能耗双控分析-当月能耗双控分析
    • 区域能耗双控分析-能耗与发展排名
    • 区域能耗双控分析-能耗与发展情况
    • 行业能耗双控分析-能源消费占比/行业能耗双控分析-用能结构
    • 行业能耗双控分析-双控指标年度趋势/行业能耗双控分析-能耗增长率
    • 行业能耗双控分析-能耗同比分析/重点企业能耗监测-用电量与产值月度相关性分析/重点企业能耗监测-用电量与产值同比分析
    • 重点企业能耗监测-重点企业列表
    • 重点企业能耗监测-用电量与产值年度相关性分析
    • 获取复工复产信息
    • 生产状态与产值相关性分析
    • 重点企业所属区县停产率分析
  • 登录
    POST
  • 进入指定供电所,更新缓存
    POST
  • 导入表
    GET
  • 导出代码
    GET
  • 上传文件
    POST
  1. 智能客服机器人

获取机器人语音记录+电话号码接口

开发中
测试环境
http://47.109.69.90:10001
测试环境
http://47.109.69.90:10001
GET
/business/intelligentServiceHotline/getByDeptCode

请求参数

Authorization
在 Header 添加参数
Authorization
,其值为在 Bearer 之后拼接 Token
示例:
Authorization: Bearer ********************
Query 参数
pageNum
string 
可选
示例值:
1
pageSize
string 
可选
示例值:
10
code
string 
可选
示例值:
515170407

示例代码

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
请求示例请求示例
Shell
JavaScript
Java
Swift
curl --location --request GET 'http://47.109.69.90:10001/business/intelligentServiceHotline/getByDeptCode?pageNum=1&pageSize=10&code=515170407'

返回响应

🟢200成功
application/json
Body
total
integer 
必需
rows
array[object (IntelligentServiceHotline) {22}] 
必需
id
integer 
必需
>= 1<= 9223372036854776000
kharea
string 
客户电话归属区域
可选
<= 100 字符
默认值:
null
logId
integer 
通话记录ID
可选
>= -9223372036854776000<= 9223372036854776000
默认值:
null
deptId
integer 
组织ID
可选
>= -9223372036854776000<= 9223372036854776000
默认值:
null
calledNo
string 
电话号码
可选
<= 20 字符
默认值:
null
startTime
string <date-time>
开始通话时间
可选
默认值:
null
endTime
string <date-time>
结算通话时间
可选
默认值:
null
calledUserId
integer 
呼叫用户ID
可选
>= -9223372036854776000<= 9223372036854776000
默认值:
null
calledUserInfo
object (PowerUser) 
用户管理
必需
languageType
string 
可选
语言类型(1-汉语、2-藏语)
<= 2 字符
默认值:
null
askType
string 
可选
询问类型(1-停电问题咨询、2-故障维修咨询、3-报装申请时间过长咨询、4-充值到账不及时咨询)
<= 2 字符
默认值:
null
accountNumber
string 
用户开户号
可选
<= 20 字符
默认值:
null
sensitiveUserId
integer 
敏感用户等级ID
可选
>= -9223372036854776000<= 9223372036854776000
默认值:
null
sensitiveUserStr
string 
敏感等级
可选
<= 255 字符
默认值:
null
createTime
string <date-time>
记录创建时间
可选
默认值:
null
processState
string 
记录处理状态
可选
<= 1 字符
默认值:
null
processTime
string <date-time>
处理时间
可选
默认值:
null
processId
integer 
处理人ID
可选
>= -9223372036854776000<= 9223372036854776000
默认值:
null
processName
string 
处理人姓名
可选
<= 50 字符
默认值:
null
processMsg
string 
记录处理备注或消息
可选
<= 255 字符
默认值:
null
recordFile
string 
可选
通话记录录音文件地址
<= 255 字符
默认值:
null
recordFileId
integer 
可选
通话记录录音文件id
>= -9223372036854776000<= 9223372036854776000
默认值:
null
code
integer 
必需
msg
string 
必需
示例
{"total":33,"rows":[{"createBy":null,"createTime":"2023-09-17 21:56:28","updateBy":null,"updateTime":null,"remark":null,"delFlag":null,"id":150,"logId":39,"deptId":103,"deptName":"泸定公司冷碛供电所","calledNo":"15390044332","kharea":"四川省 成都/眉山/资阳市","startTime":"2023-09-14 18:34:50","endTime":"2023-09-14 18:35:28","calledUserId":10260,"calledUserInfo":{"createBy":"超级管理员","createTime":"2023-08-16 19:58:57","updateBy":"超级管理员","updateTime":"2023-10-24 16:22:57","remark":null,"delFlag":null,"id":10260,"code":"9530006567","userName":"杨其芳","addr":"四川省甘孜藏族自治州泸定县冷碛镇冷碛老街道居委会冷碛老街杨其芳","deptId":103,"dept":{"createBy":"admin","createTime":"2023-06-27 21:23:07","updateBy":null,"updateTime":null,"remark":null,"delFlag":"0","deptId":103,"parentId":101,"ancestors":"0,100,101","deptName":"泸定公司冷碛供电所","deptCode":"515170407","deptType":"1","orderNum":1,"leader":"测试","phone":"15888888888","email":"s2@qq.com","status":"0","parentName":"国网泸定县供电分公司","children":[]},"type":"1","typeLabel":"乡村居民生活用电","userClassify":"1","userClassifyLabel":"低压居民","industryType":"乡村居民","industryTypeId":6,"status":"1","statusLabel":"正常用电客户","voltageClasses":"交流220V","electricMeterCode":"4590356","meterReader":"高坤","operationCapacity":4.4,"pactCapacity":4.4,"courtsId":1,"courtsInfo":{"createBy":null,"createTime":null,"updateBy":null,"updateTime":null,"remark":null,"delFlag":null,"id":1,"deptId":103,"dept":null,"code":"9530000320","name":"电网_10kV营谷线烧房头#01公变","lineCode":null,"lineName":null,"telegraphedCapacity":null,"dgCapacity":null,"transformerCapacity":null,"transformerCode":null,"transformerManufacturer":null,"addr":null,"startTime":null,"transformerModel":null,"boxNum":null,"userNum":211,"chargeName":null,"phone":null,"customerManager":"高坤","customerManagerPhone":"13558510808","maintainDept":"泸定公司冷碛供电所","equityDivide":null},"specialUserFlag":"0","sensitivity":null,"linkman":null,"contactType":null,"phone":"15881721388","age":null,"cardId":null,"province":null,"city":null,"county":null},"languageType":"2","askType":"4","accountNumber":"9530006567","sensitiveUserId":3,"sensitiveUserStr":"非常敏感","processState":"0","processTime":null,"processId":null,"processName":null,"processMsg":null,"recordFile":"http://localhost:100/voc/20231016/ly20231016163438271-32--13423827762-R.mp3","recordFileId":null,"recordFileUrl":null},{"createBy":null,"createTime":"2023-09-17 21:56:28","updateBy":null,"updateTime":null,"remark":null,"delFlag":null,"id":151,"logId":38,"deptId":103,"deptName":"泸定公司冷碛供电所","calledNo":"15184451439","kharea":"四川省 成都/眉山/资阳市","startTime":"2023-08-01 18:36:26","endTime":"2023-08-01 18:46:57","calledUserId":10260,"calledUserInfo":{"createBy":"超级管理员","createTime":"2023-08-16 19:58:57","updateBy":"超级管理员","updateTime":"2023-10-24 16:22:57","remark":null,"delFlag":null,"id":10260,"code":"9530006567","userName":"杨其芳","addr":"四川省甘孜藏族自治州泸定县冷碛镇冷碛老街道居委会冷碛老街杨其芳","deptId":103,"dept":{"createBy":"admin","createTime":"2023-06-27 21:23:07","updateBy":null,"updateTime":null,"remark":null,"delFlag":"0","deptId":103,"parentId":101,"ancestors":"0,100,101","deptName":"泸定公司冷碛供电所","deptCode":"515170407","deptType":"1","orderNum":1,"leader":"测试","phone":"15888888888","email":"s2@qq.com","status":"0","parentName":"国网泸定县供电分公司","children":[]},"type":"1","typeLabel":"乡村居民生活用电","userClassify":"1","userClassifyLabel":"低压居民","industryType":"乡村居民","industryTypeId":6,"status":"1","statusLabel":"正常用电客户","voltageClasses":"交流220V","electricMeterCode":"4590356","meterReader":"高坤","operationCapacity":4.4,"pactCapacity":4.4,"courtsId":1,"courtsInfo":{"createBy":null,"createTime":null,"updateBy":null,"updateTime":null,"remark":null,"delFlag":null,"id":1,"deptId":103,"dept":null,"code":"9530000320","name":"电网_10kV营谷线烧房头#01公变","lineCode":null,"lineName":null,"telegraphedCapacity":null,"dgCapacity":null,"transformerCapacity":null,"transformerCode":null,"transformerManufacturer":null,"addr":null,"startTime":null,"transformerModel":null,"boxNum":null,"userNum":211,"chargeName":null,"phone":null,"customerManager":"高坤","customerManagerPhone":"13558510808","maintainDept":"泸定公司冷碛供电所","equityDivide":null},"specialUserFlag":"0","sensitivity":null,"linkman":null,"contactType":null,"phone":"15881721388","age":null,"cardId":null,"province":null,"city":null,"county":null},"languageType":"1","askType":"3","accountNumber":"888888","sensitiveUserId":0,"sensitiveUserStr":null,"processState":"1","processTime":"2023-09-19 19:47:05","processId":null,"processName":"系统","processMsg":"已生成工单","recordFile":null,"recordFileId":null,"recordFileUrl":null},{"createBy":null,"createTime":"2023-09-17 21:56:28","updateBy":null,"updateTime":null,"remark":null,"delFlag":null,"id":152,"logId":37,"deptId":103,"deptName":"泸定公司冷碛供电所","calledNo":"15184451439","kharea":"四川省 成都/眉山/资阳市","startTime":"2023-09-14 18:12:02","endTime":"2023-09-14 18:12:32","calledUserId":10261,"calledUserInfo":{"createBy":"超级管理员","createTime":"2023-08-16 19:58:57","updateBy":"超级管理员","updateTime":"2023-10-24 16:23:05","remark":null,"delFlag":null,"id":10261,"code":"9530006569","userName":"陈继红","addr":"四川省甘孜藏族自治州泸定县冷碛镇冷碛老街道居委会冷碛老街陈继红","deptId":103,"dept":{"createBy":"admin","createTime":"2023-06-27 21:23:07","updateBy":null,"updateTime":null,"remark":null,"delFlag":"0","deptId":103,"parentId":101,"ancestors":"0,100,101","deptName":"泸定公司冷碛供电所","deptCode":"515170407","deptType":"1","orderNum":1,"leader":"测试","phone":"15888888888","email":"s2@qq.com","status":"0","parentName":"国网泸定县供电分公司","children":[]},"type":"1","typeLabel":"乡村居民生活用电","userClassify":"1","userClassifyLabel":"低压居民","industryType":"乡村居民","industryTypeId":6,"status":"1","statusLabel":"正常用电客户","voltageClasses":"交流220V","electricMeterCode":"4590356","meterReader":"高坤","operationCapacity":4.4,"pactCapacity":4.4,"courtsId":1,"courtsInfo":{"createBy":null,"createTime":null,"updateBy":null,"updateTime":null,"remark":null,"delFlag":null,"id":1,"deptId":103,"dept":null,"code":"9530000320","name":"电网_10kV营谷线烧房头#01公变","lineCode":null,"lineName":null,"telegraphedCapacity":null,"dgCapacity":null,"transformerCapacity":null,"transformerCode":null,"transformerManufacturer":null,"addr":null,"startTime":null,"transformerModel":null,"boxNum":null,"userNum":211,"chargeName":null,"phone":null,"customerManager":"高坤","customerManagerPhone":"13558510808","maintainDept":"泸定公司冷碛供电所","equityDivide":null},"specialUserFlag":"0","sensitivity":null,"linkman":null,"contactType":null,"phone":"19983178319","age":null,"cardId":null,"province":null,"city":null,"county":null},"languageType":"1","askType":"2","accountNumber":"45645645","sensitiveUserId":0,"sensitiveUserStr":null,"processState":"0","processTime":null,"processId":null,"processName":null,"processMsg":null,"recordFile":null,"recordFileId":null,"recordFileUrl":null},{"createBy":null,"createTime":"2023-09-17 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