Get call queue recordings

Use this API to view call recordings from the call queue.

Prerequisites:

Pro or higher account with Zoom Phone license.

Automatic call recordings must be enabled in the Policy Settings for call queues.
Scope: phone:read:admin
Rate Limit Label: Medium

{ "next_page_token": "fg4t65hy", "page_size": 1, "recordings": [ { "callee_name": "dfhjdvf", "callee_number": "900138752313210", "callee_number_type": "internal", "caller_name": "idvdfdf", "caller_number": "+900138732313213", "caller_number_type": "internal", "date_time": "2026-08-11", "direction": "outbound", "download_url": "sjhgkdfg.fdghfb/fdgfdg", "duration": 20, "id": "dvfv5gg" } ], "total_records": 1 }

请求参数

Path 参数

callQueueId

string

必需

Unique Identifier of the Call Queue.

Query 参数

page_size

integer

可选

The number of records returned within a single API call.

<= 300

默认值:

next_page_token

string

可选

The next page token is used to paginate through large result sets. A next page token will be returned whenever the set of available results exceeds the current page size. The expiration period for this token is 15 minutes.

from

string <date>

可选

Start date (within a 6 month range).

string <date>

可选

End date (within a 6 month range).

返回响应

🟢200成功

application/json

Body

from

string

可选

Start date.

next_page_token

string

可选

page_size

integer

可选

The number of records returned within a single API call.

recordings

array [object {11}]

可选

callee_name

string

可选

Contact name of the callee.

callee_number

string

可选

Name of the callee.

callee_number_type

string

可选

Phone number type of the callee.
1- Internal
2- External

caller_name

string

可选

Name of the caller.

caller_number

string

可选

Phone number of the caller.

caller_number_type

string

可选

Phone number type of the caller.
1- Internal
2- External

date_time

string <date>

可选

Date of the recording.

direction

string

可选

Direction of call. The value of this field can be either outbound or inbound.

download_url

string

可选

URL using which the recording can be downloaded.

duration

integer

可选

Duration of the call.

string

可选

Unique Identifier of the recording.

string

End date.

可选

total_records

string

可选

The total number of records returned for this API call.